LOS ANGELES — August 11, 2026
Boldr has been named to the Inc. 5000 list of America's fastest-growing private companies for the fifth consecutive year.
We want to be straight about what that does and does not mean. A single year on the Inc. 5000 is a snapshot, a company caught mid-sprint. Five consecutive years is something harder to fake. It means the growth held through a pandemic recovery, through a funding market that turned hostile to services businesses, and through the fastest technology shift our industry has ever faced. It held while we paid a living wage to 100 percent of our team members in every region we operate in. It held while we said no to the deals that would have required us not to.
Boldr was founded in 2017 on a premise that sounded naive to a lot of people in outsourcing: that talent is equally distributed, but opportunity is not, and that a BPO could be built to close that gap rather than arbitrage it.
The industry's default model prices labor down. Ours prices it properly and competes on what properly paid, properly trained people actually deliver: lower attrition, deeper product knowledge, customers who get a resolution instead of a runaround. In 2023 we made good on a full living wage commitment across Asia, South Africa, and North and South America, and we have sustained it since. We are the first and largest global B Corp Certified BPO, and the first B Corp Certified BPO in the Philippines.
Five years of compounding growth is the closest thing to evidence we have that the model works.
"This is our fifth straight year on the Inc. 5000, and I am proud of what it means for our Team, our Clients, and our Community. One good year can be timing. Five in a row means the model works: we pay a living wage in every country where we operate, and we hire where opportunity has been scarce. We can do good for our Team and our local communities while also building a successful business. Thank you to our teammates across five countries who earned this, and to the Clients who grow with us."
— David Sudolsky, Founder & CEO, Boldr
What that means in practice is unglamorous and specific. AI takes the repetitive load: triage, summarization, retrieval, quality sampling, workflow orchestration. Boldr team members keep what actually requires a person: judgment, escalation, and ownership of the customer relationship. Any tool that evaluates a team member carries human oversight, documented criteria, and a right to appeal. Every deployment runs under the same data security, privacy, and consent standards we apply to our clients' customers.
The distinction is not philosophical. A vendor that treats AI as a headcount-reduction story is optimizing for a number on your invoice. A partner that treats AI as leverage is optimizing for the outcome your customer experiences. Those produce different roadmaps, and clients feel the difference in about a quarter.
"AI isn’t the strategy. Our clients’ business objectives are the strategy. We’re helping them get customers to value faster, increase lifetime value, expand relationships, and build stronger advocates for their brands. AI can create tremendous leverage, but the real value comes from combining it with strong CX strategy, disciplined operations, and people who are valued, developed, and trusted to exercise judgment. If you want your team to create value for customers, you have to create value for your team. That’s how you improve both the customer experience and the economics of serving them."
— Greg Collins, Chief Revenue Officer, Boldr
Founded in 2017, Boldr serves over a hundred client partners through a thousand team members across 5 countries, in 10+ languages: delivering customer experience, eCommerce, SaaS, and engineering, data and technical services. Boldr is SOC 2 Type II, ISO 27001, and PCI DSS compliant, and a certified Minority Business Enterprise (NMSDC).
The Inc. 5000 ranks by three-year revenue growth percentage, which means a company that grew steadily and sustainably will place lower than one that tripled in a year and may not exist in three. We are comfortable with that trade.
About Inc. 5000
The Inc. 5000 ranks American private companies by percentage revenue growth over a three-year period. To qualify, companies must be privately held, U.S.-based, independent, and generating revenue by the start of the measurement window. Since its founding as the Inc. 500 in 1982, the list has given first national exposure to companies including Microsoft, LinkedIn, Zillow, Chobani, and Under Armour. Complete results are at inc.com/inc5000. Boldr's profile is here.
About Boldr
Boldr believes talent is equally distributed, but opportunity is not, and is changing that paradigm by building global teams through ethical talent outsourcing. As the first and largest global B Corp Certified BPO and the first B Corp Certified BPO in the Philippines, Boldr is committed to social and environmental responsibility, and is a global living wage champion and supporter of the Global Living Wage Coalition and Living Wage Networks.
Expand your team with Boldr: a purpose-driven, people-focused CX and BPO partner built to help teams, clients and communities grow and connect. Learn more at Boldr.cx and boldrimpact.com.
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