Human-first, AI-savvy CX teams built to grow with you

We build and manage CX teams that don’t just delight your customers, they become an extension of you. Your voice, your standards, your brand promise delivered because our team is your team.

Why Boldr

Outsourcing that feels in-house

People First Hiring

We hire empathetic teams aligned to your brand.

Supported by AI

Our tech enhances, not replaces human connection.

CX expertise that scales

No matter the size of your business.

Solutions snapshot

The right support, built for you

Managed Outsourcing for CX

CX roles we hire

Client testimonials

Trusted by these CX-first brands.

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The growth of our team is the key evidence of the success of our engagement. We’ve found multiple ways to grow. The most impactful metric I can share is that we’re now saving $6 million a year because of this partnership. Their support has enabled us to not worry about all the administrative stuff but be able to keep really great control over what they focused on and how they executed. This was really key to our success.

—Chris Murray

Former Head of Support

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Boldr’s performance in managing the majority of the tickets has been favorably BETTER compared to our previous vendor. Thanks to the team's efforts in taking the majority of the volume, I was able to transition one of our team members in Tier Two Support into the role of Onsite Process Support for the Denver market.

—Katie Rose

Sales & Customer Success Leader

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Our partnership has been transformative and has exceeded expectations proving to be an invaluable extension of our brand. GOLFZON is ready to scale with Boldr to manage seasonal ramp-ups and drive further profitable and efficient growth.

—Nathaniel Wise

Customer Experience Ops Manager

Metric Snapshot

We deliver measurable CX transformation

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Avg. CSAT Improvement

across multi-industry programs.

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Cost efficiencies

versus traditional in-house CX.

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Team retention

more knowledgeable, consistent team members.

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Client retention

long-term trust & value.

Your dream CX team is weeks away,
not months